Surestop launches ‘Surestop Academy’ and new website

Surestop have recently launched a brand new online training programme – Surestop Academy. The training programme is designed to provide an easy way for installers to establish the right product for a particular situation and then a step by step installation...

The APA guide to Part L now available

The NHBC  has launched its new guide on Part L of the Building Regulations to help house builders and specifiers understand the changes. The guide, entitled Part L 2013 – Where to Start, is available for download though the National House Building Council (NHBC)...

Illustrating the versatility of Topseal’s roofing system

The versatility of the BBA certified Topseal GRP roofing system means it can be used for almost any application regardless of complexity and allows for the creation of incredible designs from simulated lead roofs through to a centrepiece orangeries. The durability and...

Listen, respond, delight – A guide to customer service from NAPIT

Knowing your customers’ needs and meeting them is key in any business. This is a simple message. But, how good is your business at listening and responding to customer needs? Nikki Wyatt, NAPIT’s Customer Service Manager, considers the importance of quality customer...